SOFTWARE ALERT – Digital Pressurized Line Leak Detection & Intelligent Pump Control
Technical SupportThis notification is to inform distributors and technicians of a required software update to version 10.N to address a specific configuration.
Read More
In-Station Diagnostics (ISD) Installation Best Practices
Technical SupportAssistance for California Certified Technicians when installing the TLS-450PLUS console with ISD
Read More
Setting up THE PLUS VIEW Mobile Application to Connect to the TLS-450PLUS & TLS4 Series Consoles
Technical SupportFollow these three steps to setup THE PLUS VIEW app to connect to the TLS-450PLUS and TLS4 Series consoles.
Read More
TLS-450PLUS UIOM/USM Connectors
Technical SupportDue to supply chain issues, both the TLS-450PLUS Universal Input/Output Module (UIOM) and Universal Sensor Module (USM) are temporarily shipping with different connectors until the original connectors become available again.
Read More
TLS-450PLUS Power Supply Redesign
Technical SupportVeeder-Root is now shipping a re-designed power supply with the TLS-450PLUS consoles, due to supply chain issues of the old model.
Read More
Enhanced TLS-450PLUS & TLS4 Series Web Interface Login
Technical SupportAn important change is being made to the web interface login procedure.
Read More
Technical Support Hours of Operation
Technical SupportPlease be advised that the Veeder-Root Technical Support team, located in Simsbury, CT, will be changing their hours of operation temporarily from Monday through Friday, 8am - 7pm ET to 8am - 6pm ET.
Read More
Network Security Reminder
Technical SupportVeeder-Root takes network security very seriously and our latest products provide best in class tools to prevent cyberattacks.
Read More
Intelligent Pump Control Installation Checklist
Technical SupportThis checklist is specific to Intelligent Pump Control (IPC) with Red Jacket IQ Control Boxes. It will provide Technicians and Owners with the documentation that IPC has been installed correctly.
Read More
Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps – iPhone iOS 16 Software
Technical SupportThe recently released iPhone iOS 16 software is not compatible with THE PLUS VIEW and THE REMOTE VIEW apps.
Read More