In-Station Diagnostics (ISD) Reporting
Technical SupportVeeder-Root has identified an ISD reporting issue with the TLS-450PLUS.
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Static Leak Detection & Generator Mode
Technical SupportRequired tech modifications to programming for TLS-450PLUS, TLS4, and TLS4B Automatic Tank Gauge (ATG)
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DPLLD and IPC Software Update Procedure
Technical SupportThis notification is to provide instructions for upgrading the TLS-450PLUS software to version 10.N to address a specific configuration regarding Digital Pressurized Line Leak Detection (DPLLD) in the TLS-450PLUS.
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SOFTWARE ALERT – Digital Pressurized Line Leak Detection & Intelligent Pump Control
Technical SupportThis notification is to inform distributors and technicians of a required software update to version 10.N to address a specific configuration.
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In-Station Diagnostics (ISD) Installation Best Practices
Technical SupportAssistance for California Certified Technicians when installing the TLS-450PLUS console with ISD
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Setting up THE PLUS VIEW Mobile Application to Connect to the TLS-450PLUS & TLS4 Series Consoles
Technical SupportFollow these three steps to setup THE PLUS VIEW app to connect to the TLS-450PLUS and TLS4 Series consoles.
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TLS-450PLUS UIOM/USM Connectors
Technical SupportDue to supply chain issues, both the TLS-450PLUS Universal Input/Output Module (UIOM) and Universal Sensor Module (USM) are temporarily shipping with different connectors until the original connectors become available again.
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TLS-450PLUS Power Supply Redesign
Technical SupportVeeder-Root is now shipping a re-designed power supply with the TLS-450PLUS consoles, due to supply chain issues of the old model.
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Enhanced TLS-450PLUS & TLS4 Series Web Interface Login
Technical SupportAn important change is being made to the web interface login procedure.
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Technical Support Hours of Operation
Technical SupportPlease be advised that the Veeder-Root Technical Support team, located in Simsbury, CT, will be changing their hours of operation temporarily from Monday through Friday, 8am - 7pm ET to 8am - 6pm ET.
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