CDM is a server-based ATG software package that allows you to remotely manage your entire network of sites.

It ensures your TLS-450PLUS and TLS4 Series consoles are always up to date with the latest features and security updates. Software upgrades and backups can be performed across your console network on your schedule. Ensure you never lose important console data with the CDM Backup feature.



“Prior to CDM, the upgrade process involved scheduling Authorized Service Contractors (ASCs) to perform the upgrade during a site visit. This approach is challenging logistically—and expensive to the customer. It’s a slow process, and as a result, the estimated timeline to complete the site visits would range from six to eight weeks.” – Service Provider Implementation Manager


What could an installation of this magnitude have looked like? Imagine an implementation team setting up nearly a thousand site visits and contracting enough ASCs to do the job; and that’s only one facet of this massive undertaking. Upon each site visit, ATG software would be manually updated one by one.

Such a lengthy timeline not only poses challenges for overall project management; it is very costly. Given the timeline and number of site visits to complete the software upgrades, the cost would have been approximately $270,000. Add on another $8,000 for internal project management and the costs continue to climb.

CDM has dramatically reduced the timeline and the budget. Hundreds of site visits and fees were eliminated. The timeline shrank from eight weeks to just minutes.


In the ever-evolving, technological world that we live in, it has never been more important to be able to quickly and easily keep console software up-to-date with the latest features and security updates available in a cost-effective way. CDM takes it to the next level by not just keeping a single console up-to-date; it takes care of your entire network at once. – Tyson Reid, Global Product Manager


Updating a network of consoles is a time-consuming, logistically-challenging, and
expensive endeavor.

CDM simplifies the process and reduces both time and the associated costs to:

  • Ensure your ATG consoles are always up to date with the latest features and security updates.
  • Perform software upgrades and backups across your console network on your schedule.
  • Back up console data and settings, ensuring you never lose important records.
Learn more about Centralized Device Management

* The identities of the large network hypermarket and the service provider were withheld for privacy and security reasons.