Upgrade and Backup ATG Consoles Across Your Network

Centralized Device Management (CDM) is a server-based software package to manage your entire network of sites.

  • Ensure your ATG consoles are always up to date with the latest features and security updates.
  • Perform software upgrades and backups across your console network on your schedule.
  • Back up console data and settings, ensuring you never lose important records.

Server-Based ATG Software Package

Upgrades are initialized from CDM and can be set up to have the entire process contained behind your network firewall for security.

A console connected to your CDM server will periodically reach out to check for available software packages and perform backups.


 

The Value of CDM

Automation

CDM can be completely or partially automated:

  • Eliminate the time intensive process of updating and backing up consoles across an organization.
  • Save money on on-site technician fees.
                     

Peace of Mind

Never lose important console data:

  • If your consoles are not backed up, you could lose all compliance data, which puts you at risk.
  • If you do not have compliance data, you could be subject to fines.  

 

 

 

 

 

Key Features of CDM

Software Upgrade
Software Upgrade

Keep better control of your network

Console Backup
Console Backup

Protect your site data to ensure proper compliance

Console Snapshot
Console Snapshot

Easily troubleshoot site issues

Keep better control of your network

Software Upgrade

  • Automate remote software downloads and upgrades for your entire network.
  • Set software to automatically download and activate, or manually download and activate at your convenience.
  • Schedule upgrades around your specific needs.
  • Group consoles by location, site type, time zone, etc.
Protect your site data to ensure proper compliance

Console Backup

  • Automatically backup TLS-450PLUS and TLS4 Series console data for any console in your network.
  • Use the backup file to configure new build sites.
Easily troubleshoot site issues

Console Snapshot

  • A Console Snapshot captures the database and logs.
  • Capture a Console Snapshot to provide useful information to Veeder-Root Technical Support.

Managing Your Data in CDM

CDM allows you to organize your network through a flexible hierarchy to meet your business needs:

  • Organizations – The top-level unit that manages a group of sites.
  • Vaults – A place to store files, including Software Upgrades as well as Backups and Console Snapshots.
  • Users – Those allowed to access CDM. Users can have either an Admin role or a User role.
  • Sites – A site is typically a geographical location where consoles are located (i.e. a station or building).
  • Consoles – The TLS-450PLUS and/or TLS4 Series ATG(s) located at a site.
  • Groups – A grouping of consoles.
  • Packages – A package defines something to be done (e.g. Software Upgrade, Backup and Console Snapshot).
  • Plans – Plans are used to manage the actions done for a set of consoles.
  • Tasks – Behind the scenes, tasks are used to manage work being done on a console and to report the progress towards completion.

Centralized Device Manager: Overview

Watch this video to see an overview of the primary navigation and functions within CDM.

Additional videos are available that demonstrate the functions of CDM and how to create and configure Organizations, Sites, Consoles, and Groups.


View the CDM Tutorials and CDM Advanced Tutorials to learn more.

Cost Savings Estimator

Cost to Upgrade a Console = $350 per site visit.

Cost to Recover Lost Data = $5,000+

For every 200 sites, the estimated cost for the service contractors to visit all of these sites would be approximately $70,000. The estimated timeline for onsite upgrades for this number of sites would be approximately 6-8 weeks, versus CDM remote upgrades that would take a few minutes.

Product Form

Part Number

Description

349889-001

Centralized Device Management Software

334054-001

Centralized Device Management Backup Feature

System Requirements for CDM

Tested on PC-based systems: Windows 10 and Windows Server 2018
Software: CDM and a Web Server for Filesharing
Four open ports: Here are examples of typical port configurations

  • Port 3000 – Communication from consoles to CDM (Additional).
  • Port 3001 – Console fileshare access (Additional).
  • Port 53 – Communication from the consoles to a DNS server (Standard).
  • Port 443 – Communication from a PC to the consoles (Standard).

A separate fileshare server to store updates (HTTP/HTTPS)

  • Abyss is a free downloadable web server package
  • Microsoft IIS
  • Apache
  • Other Windows based web servers

 

How CDM Works

The following animation shows the interactions of the various components in the CDM environment. CDM is a server-based application designed to operate behind a customer’s firewall. The operating environment consists of the CDM server, a fileshare system for storing upgrades and backups, and the TLS-450PLUS and TLS4 consoles. The fileshare system may already exist in the customer’s IT environment or the free downloadable Abyss server may be used. Access to all the components is via a compatible browser.

Operationally, for security reasons, all activity is initiated from the consoles using periodic requests to the CDM server. In turn, CDM responds with a task to upgrade, backup, etc. The reply contains all the details the console requires to perform the task. In the case of an upgrade, the console pulls the upgrade from the fileshare and installs it.

CDM Architecture