The following technical support notification provides guidance for upgrading the software of a TLS4 Series Automatic Tank Gauge Console. Only certified contractors should install or service Veeder-Root products. Download the technical support notification as a PDF.
This process requires downloading the software from veeder.com/us/software-downloads, unzipping the downloaded folder, coping the files and directories to a thumb drive and downloading/activating the software on the console. This process should be followed when updating the software for the TLS-450PLUS Automatic Tank Gauge.
Note: The blank thumb drive should be formatted to FAT32, size 4-16GB.
- Go to veeder.com
- Select Support, and then Software Downloads: www.veeder.com/us/software-downloads
- Select Download Now
- Fill out the required fields, then select Submit
Select the software version to start the download
Note: In most browsers the file will appear at the bottom of the page. The file should be in the Downloads directory.
The downloaded file is a zip file. Use a zip extractor (e.g.WinZip, 7Zip, JZip, PKZip, etc.) to extract the contents of the zip, which will create the following files and directories:
Copy the files and directories to the empty thumb drive. The thumb drive should contain the files shown in step 6.
Connect the thumb drive to the console. USB ports are located under the console.
On the console go to Menu > Software Maintenance > Download
For Download Source, select Thumbdrive. The software version will appear on the screen.
Example: TLS Upgrade release 8.P version 231.41. Then, select Download.
Wait until the download completes.
Select Menu > Software Maintenance > Activate/Revert
The software downloaded in step 10 will be displayed under Available Version. Example: 8.P 231.41. Check the box, then select Activate.
Note: This will restart the console. If needed, shut the site down.
A confirmation box will appear. Select the check to continue.
Wait for the console to automatically cycle power. When it starts back up, verify the new software version. Go back to the Activate/Revert screen and the new software version will be displayed next to Available Version.
- Contact Veeder-Root Technical Support at 1-800-323-1799 for additional help or questions.
- Learn more on our TLS-4XX Series Software Download webpage