TLS4 Series Console Software Upgrade Instructions

Overview

The following technical support notification provides guidance for upgrading the software of a TLS4 Series Automatic Tank Gauge Console. Only certified contractors should install or service Veeder-Root products. Download Technical Support Notification - TLS4 Series Console Software Upgrade Instructions (576047-367 Rev. A).

This process requires downloading the software from veeder.com/us/software-downloads, unzipping the downloaded folder, copying the files and directories to a blank thumbdrive and downloading/activating the software on the console. 

Note: The blank thumbdrive should be formatted to FAT32, size 4-32GB.

Instructions

1. Go to veeder.com.
2. Select Support, and then Software Downloads. 
    
    
3. Select Download Now.
     
    
4. Fill out the required fields, then select Submit.
    
   
    

5. Select the software version to start the download.
    

   

   
   
   
   Note: In most browsers the file will appear at the bottom of the page. The file should be in the Downloads directory.
    

6. The downloaded file is a zip file. Use a zip extractor (e.g., WinZip, 7Zip, JZip, PKZip, etc.) to extract the contents of the zip, which will create the following files and directories: 

   

7. Copy the files and directories to the empty thumbdrive. The thumbdrive should contain the files shown in step 6. 

8. Connect the thumbdrive to the console.
   Note: USB ports are located under the console. 

9. Before continuing the download process, save a backup of the console to a thumbdrive (it can be the same thumbdrive that contains the software upgrade files).

10. On the console, go to Menu > Software Maintenance > DB Backup
    For Destination, select Thumbdrive. Then select Backup.
    
     

    

     

11. Wait until the download completes.
     

    

    
     

12. On the console, go to Menu > Software Maintenance > Download to proceed with the download process.

13. For Download Source, select Thumbdrive. The software version will appear on the screen.
    Example: TLS Upgrade release 10.D version 233.50. Then, select Download.
    
     

    

     

14. Wait until download completes.

    

15. Select Menu > Software Maintenance > Activate/Revert.

16. The software downloaded in step 12 will be displayed under Available Version.
    Example: 10.D 233.50. Check the box, then select Activate.
    Note: This will restart the console. If needed, shut the site down.
    
     

    

17. A confirmation box will appear. Select the checkbox to continue.
    
     

    

     

18. Wait for the console to automatically cycle power. When it starts back up, verify the new Software Version # is listed.
    Go to Menu > Overview > About.

    

     

Further Information

• Contact Veeder-Root Technical Support at +1.800.323.1799 for additional help or questions.
• Learn more on our TLS-4XX Series Software Download webpage.
• Technical Support Notification - TLS4 Series Console Software Upgrade Instructions (576047-367 Rev A).